Secure Your Digital Nomad Journey

Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes your name, email address, phone number, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights.

Terms of Service

Last Updated: December 2024

Acceptance of Terms

By accessing and using NomadSentinel services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

NomadSentinel provides cybersecurity services including VPN protection, secure cloud storage, threat monitoring, and related security solutions for digital nomads and remote workers.

User Responsibilities

You agree to use our services in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Payment Terms

Services are billed in advance on a monthly or annual basis. Payments are non-refundable except as specifically stated in our refund policy.

Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted service availability. We may perform maintenance that temporarily interrupts service.

Limitation of Liability

NomadSentinel shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the services.

Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

Third-Party Cookies

We may use third-party services that set cookies on your device. These services help us analyze website usage and improve our services.

DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

NomadSentinel respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information, including address, telephone number, and email address
• A statement of good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate

Designated Agent

Please send DMCA notices to:
Email: [email protected]
Address: 1847 Mission Street, Suite 302, San Francisco, CA 94103, USA

Counter-Notification

If you believe that material was removed or disabled as a result of mistake or misidentification, you may file a counter-notification with our designated agent.

GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data
• Contract: When processing is necessary for a contract you have with us
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When processing is necessary for our legitimate business interests

Data Protection Officer

For any GDPR-related inquiries, please contact our Data Protection Officer at: [email protected]